After incoming call, Android set to silent

DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
+ Sage and Michael

Have you updated to the latest version of the Android operating system? If not, could you update and then have someone test call you and let me know what happens?

Thanks!
Tagged:

Comments

  • Sage BraySage Bray Member Posts: 1

    I'm as up-to-date as my phone will let me be. Android 6.0.1. There is an Android 7 out now, but not available on my phone.

  • JohnnyBeGoodJohnnyBeGood Member Posts: 39 ✭✭✭
    Hello,

    So I have phone on vibrate and when call comes in somehow after my phone is switches into a silent mode. Dialpad app makes the switch without any warning.
    Android v3.65
  • JohnnyBeGoodJohnnyBeGood Member Posts: 39 ✭✭✭

    I'm also on Android v6.0.1 (latest)
    Dialpad Android v3.65

  • DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
    Hey @Vera Garasevic @Sage Bray and Michael,

    We found out that this is a known bug. We'll be releasing a fix with our next push to Android - stay tuned. I'll update this thread when I have good news.
  • DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
    @Sage Bray @JohnnyBeGood + Michael

    We just pushed a new version of the Android app (v3.7) that addressed this bug. When you get a chance, can you update your app and let me know if that solves the issue?
  • JohnnyBeGoodJohnnyBeGood Member Posts: 39 ✭✭✭

    Installed new version and it works as it should. Phone stays in silent mode even after I had missed call.

This discussion has been closed.