Personal VMs vs. Dialpad VM

DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
Hey Jeff,

So you had a question about personal calls vs Dialpad calls going to your personal VM vs. your Dialpad VM.

Good news! There's a setting for this - you'd find it under Dialpad.com>Your Devices>Advanced Settings>Answer Forwarded Calls

Here's some more info on the feature for future reference:

https://help.dialpad.com/hc/en-us/articles/210451983-Mobile-Preferences#forwarding-prompt

Cheers !

Comments

  • Jeff MegrawJeff Megraw Member Posts: 1

    Thanks Kate. This setting is to make sure my Dialpad calls go to my Dialpad VM, which is already happening correctly. What I'm looking for is how to make my personal calls go to my phone VM. Currently my personal calls are forwarding to my Dialpad VM, and I want them to go to my phone VM. How do I do this? Thanks.

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