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Problems with Obihai desk phone

This phone has plagued me for months. The light in the upper right hand corner is red nearly all the time. I can make outgoing calls when connected to my router, it isn't ringing for incoming calls, and when I try and connect with the wireless dongle, it always says "obtaining IP address". Basically, this product is defective or it sucks and I want a replacement.

Comments

  • DialpadHQDialpadHQ Posts: 324Administrator, Vanilla Admins admin
    edited September 13
    Hi Ryan.

    We're sorry your Obihai isn't operating as expected. We want to get this issue resolved as quickly as possible so I've created a ticket with our support team based on your thread here. They will be in contact with you shortly to figure out the next best step in getting your phone back up and running.
  • Matthew MeyerMatthew Meyer Posts: 2Member
    Ryan,

    I have having problems with my incoming calls and I had to go into my router/modem and turn on 'Disable SIP ALG' and everything started working. Not sure if you have a similar setting in your router, but worth a shot maybe.

    Matt
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