I've set my business hours, but I'm not receiving calls

DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin

Make sure that you've checked your timezone - by default this is set to Pacific time. You'll also want to double check that your Operators haven't set themselves on DND. 

To check what Operators are available, navigate to your Department screen via your desktop app and click on the Operator icon at the top of your screen.

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