phone calls coming in as audio

Always have used my iphone and have my calls ring to it - two days ago - without me changing a thing, calls began saying "Dialpad Audio" and instead of hitting green answer button and then dialing 1 to answer call - hit green button and all I get is person on other end speaking but not hearing me - cannot talk to anyone!! No help from Dialpad yet. Checked all setting - don't know what happened - no clients can hear me when I answer - losing business!!


  • DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
    Hi Vanessa,

    It looks like one of our support reps has reached out to you to troubleshoot this issue with your iPhone. We'll close out this thread but feel free to come back in the future with other questions.
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