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Automated Response Menu Greeting Quality

Can the Quality for the Greeting that is heard by the caller be increased? Even though the MP3 file is rendered as a high quality audio file, when the actual audio is played back through a phone call - the quality drops drastically.

Comments

  • DialpadHQDialpadHQ Posts: 403Administrator, Vanilla Admins admin
    Hi @Navik Prakash

    Is this a greeting you've uploaded yourself or are you using our default option?
  • Peter ButlerPeter Butler Posts: 4Member
    I have noticed this myself on our system and it was a high quality MP3 file we uploaded ourselves?
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