Parked Calls

Peter ButlerPeter Butler Member Posts: 4
When an operator parks a call in the "parked department" can we have that parked call somehow notify all other operators that there is actually a call waiting in the parked area, so someone knows to pick it up? I suggest the parked department flashes or shows a notification next to the "parked" department that a call is waiting.

Comments

  • DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
    Hi Peter

    Definitely will submit this as a feature improvement to our team. Thanks for your feedback!
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