No calls since update

I updated my desktop version of Dialpad yesterday and have been unable to make or receive calls. It's been very frustrating as I am responsible for the main line of my company. Has anyone else had this issue?

Answers

  • DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
    Hi Renee,

    We're forwarding this thread over to our support team. For future reference, always reach out to our Support Team directly via dialpad.com/contact-support with any service interruptions so we can tackle it ASAP and get you back up and running.
  • Renee EsperRenee Esper Member Posts: 3
    Thanks!
  • Renee EsperRenee Esper Member Posts: 3
    Hey there, just checking to see if anyone is able to help, Your contact support link is not working. Still haven't heard anything. My phone has been out all of yesterday afternoon and all of today...
  • DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
    Hi @Renee Esper

    It looks like you've got a correspondence going with one of our reps so we're going to close out this thread on here.
This discussion has been closed.