why if someone call me and i'm already on phone

Minetto MonicaMinetto Monica Member Posts: 1
why if someone call me and i'm already on the phone it seems that i am not and it seems that i don't want to bring the phone?

Comments

  • DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin
    Hi there!

    It sounds like this would be the call waiting feature (automatically available on your direct line or any lines where you're assigned as an Executive Assistant).

    This feature can be toggled off for Main Line and Departments. Just make sure to have your Admin turn that off if you don't want that feature on those lines.
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