Call Volume Time of Day
Hi, I'd like to see what days of the weeks and what times during the day I receive the most calls for a given date range. Has anyone found a good way to do this within Dialpad? I'm trying to avoid exporting the CSV and making a pivot table. After watching the tutorial and poking around, I can't find anything that gives me a report with this information and it seems like something that Dialpad could generate pretty easily. I'd also like to be able to filter and see how many missed calls I've had during business hours for a given date range. Thanks in advance for any insights you can share!