Call receiving delay on Android App

Hello I am a fairly new user of Dialpad and was wondering if anyone else was experiencing a delay in time when the Android app will ring as compared to the desktop app. When ever I received a call there is 5-7 second delay from when my desktop app starts ringing before my Android phone will start ringing. This gives me almost no time to answer the call on my Android phone before it goes to voicemail and I must call them back. I have been told by Dialpad support that this is expected behavior but I have used other VOIP services in the past and they don't have nearly this consistent delay.

Dialpad App 4.9.1
Pixel XL
Android 8.1.0 Oreo
May 5th Security Updates
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