Text Messages

I am missing text messages to my Dial Pad number unless I constantly stop and check for them.  Is there a way to set up notifications or to have them show up in my Messages app on iOS?


  • DialpadHQDialpadHQ Administrator, Vanilla Admins Posts: 468 admin

    Hi Cindy, 


    Sorry to hear you're having trouble receiving notifications for text messages. Let's try this:

    Log into your iOS app, tap on your profile picture in the upper left-hand side, then Settings. Under Receive Notifications For, make sure Messages is turned on. 


    If that is already turned on, navigate to your iPhone's Settings>Notifications>Notification Style>Dialpad and make sure Allow Notifications is toggled on. 

    Let me know if that didn't solve your issue.  

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