Admin account with no license

Red AbaldeRed Abalde Member Posts: 13 ✭✭
Hi everyone!

I'm wondering if we can request to have an admin account which will have the ability to view the analytics in Dialpad. The purpose of this "admin" is to simply check if their sales guys are making calls or their receptionist are answering calls. It will not make/receive calls, will not have access to the admin settings but simply get a view of the analytics.

Comments

  • Wendy_MWendy_M Member Posts: 1
    It would also be great manage the users in a call center w/o having to join the call center queue!
Sign In or Register to comment.