Contact Notes: Request text box for internal comments

Virginia IvyVirginia Ivy Member Posts: 8
I think my screenshot attached can give the best explanation.
We have several users that touch our contacts. We often need to relay vital info about that contact, such as "hearing impaired. prefers SMS" . No where really to pass that along (we're not integrated with SFDC). Our contact names end up becoming "Project Code + Name + is a grumpy person". There is lots of open real estate on the right of the dialpad dashboard . Can a kindly dev slap in a short text field?
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