Missed Calls From Our Number That We Didn't Make

We have been getting MULTIPLE calls daily from folks claiming to have gotten calls from our office's main phone line and calling us back to see why we called. They never know of our office, don't even know anyone in the city in which we are located, and get pretty upset when I can't tell them why they got a call from us. We don't have any record of these calls being made on our system and it is getting incredibly frustrating to field these calls.

Please advise.


  • Dialpad HQDialpad HQ Administrator, Vanilla Admins Posts: 467 admin
    Hi Hannah,

    We're so sorry for the inconvenience. I've forwarded this over to our Support team to investigate. Thank you for your patience while we sort this out.
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